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(469) 638-3215Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Denton, from the Downtown Denton Square and the US 380 corridor to Southridge, Robson Ranch and the UNT area.
Business Profile

Denton is a university city, and its washers show it. The University of North Texas enrolls about 46,000 students, and only around 15 percent lived in campus residence halls in fall 2022, so most students rent apartments, duplexes and houses around town. In shared rentals one washer may handle laundry for three or four roommates, and the heavy, overloaded loads wear out suspension rods, shock absorbers, lid switches and drive parts far sooner than in a typical family home.
Many of those rentals, from the apartment blocks of Cement City to newer complexes near campus, have compact or stacked laundry pairs. Their smaller drums are easy to overload, which leads to off-balance shaking, error codes and leaks around the door. Cleaning the drain pump filter and running smaller loads fixes a surprising number of complaints. At booking, mention whether the pair is stacked, whether it belongs to you or the landlord, and the symptom: no drain, no spin or no start.
Our Plano-based technicians cover Denton from the Downtown Denton Square and the I-35E, I-35W and US 380 corridors to the West Denton historic neighborhoods, Southridge, Robson Ranch, Preserve at Pecan Creek and the rentals around UNT and TWU.
Common washer problems
The washer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock | Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock Schedule a diagnosis |
| Washer won’t spin or agitate | Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board | Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board Schedule a diagnosis |
| Washer is leaking water | Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent | Shut off the water valves behind the washer and check the hoses and door seal for tears.Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent Schedule a diagnosis |
| Washer won’t start or stops mid-cycle | Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault | Note any error code on the display. It tells our technician where to start.Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault Schedule a diagnosis |
Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Denton.
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Yes. ALAS repairs washers for Denton homes and rental properties, including the Downtown Denton Square, the Oak-Hickory and West Denton historic districts, Bell Avenue, Crestwood Heights, Southridge, Forrestridge, Robson Ranch, Preserve at Pecan Creek and the UNT and TWU areas.
We serve Denton ZIP codes 76201, 76205, 76207, 76208, 76209 and 76210, and the part of Denton in ZIP code 76226. Enter your ZIP code on this page to confirm service at your address.
Yes. Stacked and compact pairs are common in Denton apartments and duplexes near UNT and TWU. Servicing the washer usually means separating or pulling out the stack, so we bring what is needed to do that safely. Check with your property manager first if the machines came with the unit, and mention the brand and model when you book.
Yes. Many Denton owners and property managers book repairs for tenant-occupied homes. Give us the property address, the tenant’s name and phone number, and who approves the work. After the visit we explain what failed and whether the machine is worth repairing, which helps you plan for the next turnover rather than paying for repeat calls.
Yes. ZIP code 76226 carries an Argyle postal name, but Census ZIP data shows part of the City of Denton inside it, mainly on the southwest side. Book as usual with your complete street address. We go by where your home actually is rather than the city name printed on your mail.
Where we work in Denton
ALAS provides washer repair across Denton, including the Downtown Denton Square, the Oak-Hickory and West Denton historic districts, Bell Avenue, Crestwood Heights, Southridge, Forrestridge, Robson Ranch, Preserve at Pecan Creek and the UNT and TWU areas, covering ZIP codes 76201, 76205, 76207, 76208, 76209 and 76210 and the Denton portion of 76226. Check your ZIP code to confirm service at your address.
Denton service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Denton.