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Essential Home Care
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across Denton, from the historic homes near the Square to Southridge, Robson Ranch and Preserve at Pecan Creek.
Business Profile

Denton has a wider spread of housing ages than most North Texas cities. The West Denton Residential Historic District alone holds houses built between 1890 and 1957, mostly Craftsman bungalows from the 1920s, and their kitchens were laid out long before today’s deep French-door refrigerators existed. A new unit squeezed into an old opening, with little space at the top and back, has to push its heat into a tight pocket, and the compressor runs longer as a result.
Across town, Robson Ranch has been built out since 2002 and Preserve at Pecan Creek has homes from around 2013, so many refrigerators there are the first or second unit in the house, with ice and water in the door. In rentals, the refrigerator usually belongs to the owner, so tenants should know who to contact first. Whatever the home, the model number, printed on a sticker on an inside wall of the main compartment, speeds up the visit. Sealed-system and refrigerant work is a job for a technician.
Our Plano-based technicians cover Denton from the Downtown Denton Square and the I-35E, I-35W and US 380 corridors to the West Denton historic neighborhoods, Southridge, Robson Ranch, Preserve at Pecan Creek and the rentals around UNT and TWU.
Symptoms and causes
The refrigerator problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Refrigerator not cooling, freezer still cold | Iced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed. | Refrigerator not cooling |
| Refrigerator and freezer both warm | Dirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak. | Refrigerator not cooling |
| Leaking water inside or onto the floor | Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. | Learn morePossible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. Schedule a diagnosis |
| Ice maker or water dispenser not working | Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. | Learn morePossible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. Schedule a diagnosis |
Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in Denton.
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Yes. ALAS repairs refrigerators for Denton homes and rental properties, including the Downtown Denton Square, the Oak-Hickory and West Denton historic districts, Bell Avenue, Crestwood Heights, Southridge, Forrestridge, Robson Ranch, Preserve at Pecan Creek and the UNT and TWU areas.
We serve Denton ZIP codes 76201, 76205, 76207, 76208, 76209 and 76210, and the part of Denton in ZIP code 76226. Enter your ZIP code on this page to confirm service at your address.
It can be. Kitchens in Denton’s older bungalows were not designed for large modern refrigerators, and a unit boxed in by cabinets and walls cannot shed heat well. Leave the clearance the manual calls for at the top and back, and vacuum the condenser coils. If it still runs warm or cycles constantly, a fan, defrost or sealed-system problem may be the cause.
Yes. About half of Denton homes are rented, so we often schedule with owners and property managers as well as tenants. Let your landlord know first, since the appliance usually belongs to them, and share their contact details when you book. Moving perishables to a cooler and keeping the doors closed buys time while the visit is arranged.
Yes. Robson Ranch is the gated 55-plus community in southwest Denton off I-35W, with single-family and attached homes built since 2002. Many original refrigerators there are now old enough for ice maker, fan and control failures. Share the gate procedure and the refrigerator brand at booking so the technician can get in and arrive with likely parts.
Where we work in Denton
ALAS provides refrigerator repair across Denton, including the Downtown Denton Square, the Oak-Hickory and West Denton historic districts, Bell Avenue, Crestwood Heights, Southridge, Forrestridge, Robson Ranch, Preserve at Pecan Creek and the UNT and TWU areas, covering ZIP codes 76201, 76205, 76207, 76208, 76209 and 76210 and the Denton portion of 76226. Check your ZIP code to confirm service at your address.
Denton service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Denton.