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(469) 638-3215Gas burner won’t light, glass-top element stuck on high, or induction not heating your pan? ALAS Appliance Repair fixes gas, electric, glass-top, induction and downdraft cooktops across Denton, from the Downtown Denton Square and the US 380 corridor to Southridge, Robson Ranch and the UNT area.
Business Profile

Mid-century homes in Southridge and Crestwood Heights were often built with electric cooktops set into the counter, and many have been replaced over the years with smooth-top glass models. Glass tops can crack under a dropped pot, and a cracked surface should be left off because liquid can seep down to the wiring. One burner stuck on high or one that stays cold is usually a single switch or element, not a sign the cooktop is finished.
Gas cooktops, found in remodeled historic houses and in many newer homes, tend to bring calls about burners that click without lighting. Most often a pot boiled over and wet the igniter, or the cap was set back crooked after cleaning. Let it dry and seat the cap properly. Persistent clicking points to a spark module or switch. With any gas odor, shut the knobs off, do not flip lights or switches, step outside and call the gas company from there. Valve and gas line work belongs with a technician.
Our Plano-based technicians cover Denton from the Downtown Denton Square and the I-35E, I-35W and US 380 corridors to the West Denton historic neighborhoods, Southridge, Robson Ranch, Preserve at Pecan Creek and the rentals around UNT and TWU.
Common cooktop problems
The cooktop problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Gas burner won’t light | Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module | Make sure the burner cap sits flat and the ports are clean and dry.Possible causes a technician checks: Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module Schedule a diagnosis |
| Burner keeps clicking after it lights | Moisture in the igniter or switch, failed spark switch, food debris around the igniter | After a spill, let the burner dry for a few hours before using it again.Possible causes a technician checks: Moisture in the igniter or switch, failed spark switch, food debris around the igniter Schedule a diagnosis |
| Yellow, weak or uneven gas flame | Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice | A healthy flame is blue. A flame that stays yellow should be checked promptly.Possible causes a technician checks: Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice Schedule a diagnosis |
| Electric element won’t heat | Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter | Try another element and check the breaker. One dead element usually means a single failed part.Possible causes a technician checks: Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter Schedule a diagnosis |
Our main cooktop repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Most cooktop problems can wait for a scheduled visit, but these can’t. Follow these steps first, then call us. After-hours emergency service is available for an added fee in Denton.
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Yes. ALAS repairs cooktops for Denton homes and rental properties, including the Downtown Denton Square, the Oak-Hickory and West Denton historic districts, Bell Avenue, Crestwood Heights, Southridge, Forrestridge, Robson Ranch, Preserve at Pecan Creek and the UNT and TWU areas.
We serve Denton ZIP codes 76201, 76205, 76207, 76208, 76209 and 76210, and the part of Denton in ZIP code 76226. Enter your ZIP code on this page to confirm service at your address.
Often it can, as long as the manufacturer still supplies that top. The elements and wiring get checked during the same visit, because whatever cracked the glass may have hurt them as well. Leave the cooktop unused until the repair is done. Sharing the model number when you book, usually on a plate under the cooktop, lets us confirm parts first.
Yes. The older houses near downtown predate today’s gas cooktops, and the shutoff and connector can end up in an awkward spot under the counter. Typical fixes on these cooktops are new igniters, a spark module, a burner valve or a control switch, depending on what failed. Gas repairs should always be done by a technician, followed by a leak check.
Yes. We serve south Denton along Teasley Lane, including Southridge near Lillian Miller Parkway and Forrestridge between Teasley Lane and Ryan Road. Include the nearest cross street when booking, and say whether the cooktop runs on gas or electricity and which brand it is.
Where we work in Denton
ALAS provides cooktop repair across Denton, including the Downtown Denton Square, the Oak-Hickory and West Denton historic districts, Bell Avenue, Crestwood Heights, Southridge, Forrestridge, Robson Ranch, Preserve at Pecan Creek and the UNT and TWU areas, covering ZIP codes 76201, 76205, 76207, 76208, 76209 and 76210 and the Denton portion of 76226. Check your ZIP code to confirm service at your address.
Denton service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Denton.