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ALAS Appliance Service

Washer & Washing Machine Repair in Richardson, TX

Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Richardson, from Main Street and the US 75 corridor to Richardson Heights, Canyon Creek and Cottonwood Heights.

  • Serving all of Richardson
  • Diagnostic fee credited toward your repair
  • Front-load, top-load and stacked units
  • Open 7 days a week

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ALAS technician cleaning the drain pump filter on a front-load washer

Book Washer Repair in Richardson

Washer Repair Needs in Richardson Homes

Washer repair in Richardson usually starts with the age and style of the house. Many of Canyon Creek’s roughly 2,800 homes are ranch houses from the late 1960s and 1970s, so the washer usually sits on the main floor, in a utility room or the garage. Ground-floor laundry limits the damage a leak can do, but rubber fill hoses and shutoff valves that have been in place for years can still split or seize. Braided hoses and a valve that turns freely are worth checking before trouble starts.

Two-story homes, such as some of the 1960s colonials in Cottonwood Heights, may tuck the washer into a tighter closet, and stacked pairs are common in the apartments around CityLine. Across the city, front-loaders tend to develop gasket odors and clogged drain pump filters, and minerals in the water build up in inlet screens and dispensers. When you call, describe the problem, such as a drum that stays full, no spin, a leak or an error code, and mention a stacked or closet installation.

Common washer problems

What’s Wrong With Your Washer?

The washer problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Washer won’t drainClogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock
Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.

Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock

Schedule a diagnosis
Washer won’t spin or agitateWorn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board
Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.

Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board

Schedule a diagnosis
Washer is leaking waterTorn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent
Shut off the water valves behind the washer and check the hoses and door seal for tears.

Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent

Schedule a diagnosis
Washer won’t start or stops mid-cycleDoor lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault
Note any error code on the display. It tells our technician where to start.

Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault

Schedule a diagnosis
See every washer symptom and cause

The complete washer repair guide

Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Washer Leaking or Flooding?

A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Richardson.

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Essential Home Care

$49/mo
1HVAC
5Appliances
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  • ✓20% off all repair labor
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Richardson Washer Repair FAQs

Yes. ALAS repairs washers for Richardson homes and rental properties, including Downtown Richardson and Main Street, Richardson Heights, Canyon Creek, Cottonwood Heights, the Reservation, Duck Creek, Prairie Creek, the CityLine area and the homes near Breckinridge Park.

We serve Richardson ZIP codes 75080, 75081 and 75082, across the whole city. Enter your ZIP code on this page to confirm service at your address.

Yes. CityLine, at US 75 and the Bush Turnpike, includes thousands of apartments, and many units use stacked or compact washer and dryer pairs in a closet. The tight space is usually the main challenge, so tell us the unit type and whether the dryer sits on top. Renters should confirm with the property manager who is responsible for appliance repairs before booking.

It can be. Duck Creek homes near Arapaho and Jupiter roads date from the 1970s, and original valves often stiffen with mineral buildup. If a hose bursts, you need to stop the water quickly, so a valve that will not close fully is a real risk. Avoid forcing it. A plumber can replace the valves, and we can take care of the washer itself.

Usually it is detergent or minerals rather than a broken part. Richardson’s water carries minerals that combine with excess detergent, especially in high-efficiency machines that use little water. Measure the recommended amount of HE detergent, clean the dispenser drawer and run a cleaning cycle. If the residue continues or the washer seems slow to fill, the inlet valve or its screens may be restricted.

Richardson service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Richardson

Richardson Neighborhoods We Serve

ALAS provides washer repair across Richardson, including Downtown Richardson and Main Street, Richardson Heights, Canyon Creek, Cottonwood Heights, the Reservation, Duck Creek, Prairie Creek, the CityLine area and the homes near Breckinridge Park, covering ZIP codes 75080, 75081 and 75082. Check your ZIP code to confirm service at your address.

Washer Brands We Repair

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