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ALAS Appliance Service

Commercial Walk-In Cooler Repair in Richardson, TX

Walk-in cooler running warm, icing up or leaking water? ALAS Appliance Repair diagnoses and repairs walk-in coolers for restaurants, hotels, senior living communities and other businesses across Richardson, with after-hours emergency service available.

  • Serving all of Richardson
  • Written quote before work begins
  • After-hours emergency service
  • 12-month sealed-system warranty

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Walk-in cooler evaporator being serviced by ALAS

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Walk-In Cooler Repair Needs in Richardson Restaurants and Kitchens

Richardson’s commercial kitchens operate in very different buildings. CityLine, the 186-acre development at US 75 and the Bush Turnpike, is recent construction, so many of its walk-ins are only a few years old, and their first problems usually show up at the door closers, heater wires, drain lines or controls. In DFW Chinatown on Greenville Avenue, open since 1985, and in older shopping centers along Central Expressway, walk-ins may be older boxes whose condensing units have been replaced or moved over the years.

Asian restaurants and grocery kitchens often keep large volumes of fresh produce, seafood and prepared items cold, so a box that drifts warm can put a lot of product at risk. Warning signs include frost building on the evaporator, puddles beneath the box, split door gaskets and doors that stay ajar. Log temperatures through the day: the FDA Food Code sets 41°F as the ceiling for cold-held food. Leave refrigerant and electrical testing to a qualified refrigeration technician.

Common walk-in cooler problems

What’s Wrong With Your Walk-In Cooler?

The walk-in cooler problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Running warm or not holding temperatureDirty condenser coil, failed condenser or evaporator fan motor, iced evaporator, low refrigerant from a leak, failing compressor or contactor
Check a thermometer inside the box, not only the display, and make sure stacked product isn’t blocking the evaporator fans.

Possible causes a technician checks: Dirty condenser coil, failed condenser or evaporator fan motor, iced evaporator, low refrigerant from a leak, failing compressor or contactor

Schedule a diagnosis
Ice building on the evaporator coilFailed defrost heater, timer or termination thermostat, leaking door gasket, door left open, low refrigerant, blocked airflow
Don’t chip ice off the coil. Note the box temperature and call for a defrost check.

Possible causes a technician checks: Failed defrost heater, timer or termination thermostat, leaking door gasket, door left open, low refrigerant, blocked airflow

Schedule a diagnosis
Water pooling on the floorClogged or frozen drain line, failed drain line heater, cracked drain pan, evaporator not draining after defrost
Clear the area for slip safety and check whether the water is coming from the evaporator above.

Possible causes a technician checks: Clogged or frozen drain line, failed drain line heater, cracked drain pan, evaporator not draining after defrost

Schedule a diagnosis
Condensing unit runs constantlyDirty condenser in summer heat, low refrigerant, door seal leaks, worn compressor, thermostat or sensor out of calibration
Look at the condenser coil outside or on the roof. Lint, cottonwood and debris build up quickly in Richardson.

Possible causes a technician checks: Dirty condenser in summer heat, low refrigerant, door seal leaks, worn compressor, thermostat or sensor out of calibration

Schedule a diagnosis
See every walk-in cooler symptom and cause

The complete walk-in cooler repair guide

Our main walk-in cooler repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Walk-In Cooler Above Safe Temperature?

If the box is climbing past 41°F, the FDA Food Code cold-holding limit, act quickly to protect your product. After-hours and emergency service is available at an additional charge in Richardson.

Richardson Walk-In Cooler Repair FAQs

Yes. ALAS repairs walk-in coolers for Richardson restaurants, cafes, senior living communities and other businesses, including Downtown Richardson and Main Street, Richardson Heights, Canyon Creek, Cottonwood Heights, the Reservation, Duck Creek, Prairie Creek, the CityLine area and the homes near Breckinridge Park.

We serve Richardson ZIP codes 75080, 75081 and 75082, across the whole city. Enter your ZIP code on this page to confirm service at your address.

Yes. We serve restaurants and food service businesses at CityLine, the mixed-use development at US 75 and the Bush Turnpike with about 60 restaurants and shops, along with kitchens across the rest of Richardson. Helpful details when you call are the box dimensions, the reading on its thermometer and where the condensing unit is mounted.

Ice on the evaporator coil usually points to a defrost problem, a failing evaporator fan, a door left open or a torn gasket letting in humid air. Keep the door closed, make sure strip curtains are in place and avoid chipping at the ice. If the coil keeps icing or the box warms, a refrigeration technician should check the defrost system and the fans.

Yes. Some Richardson shopping centers along Central Expressway go back decades, including Richardson Heights Shopping Center from the 1950s, and walk-ins in older buildings may have panels, doors and condensing units of different ages. We look at the whole system, including door heaters, drains and controls, and tell you which parts are worth repairing.

Richardson service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Richardson

Richardson Neighborhoods We Serve

ALAS provides walk-in cooler repair across Richardson, including Downtown Richardson and Main Street, Richardson Heights, Canyon Creek, Cottonwood Heights, the Reservation, Duck Creek, Prairie Creek, the CityLine area and the homes near Breckinridge Park, covering ZIP codes 75080, 75081 and 75082. Check your ZIP code to confirm service at your address.