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ALAS Appliance Service

Commercial Ice Machine Repair in Colleyville, TX

Ice machine not making ice, making it slowly, leaking or dropping small cubes? ALAS Appliance Repair repairs commercial cube, nugget and flake ice machines and ice dispensers for restaurants, bars, hotels and senior living communities across Colleyville.

  • Serving all of Colleyville
  • Written quote before work begins
  • After-hours emergency service
  • 12-month sealed-system warranty

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ALAS technician servicing a commercial ice machine

Book Ice Machine Repair in Colleyville

Ice Machine Repair Needs for Colleyville Businesses

Ice machines in Colleyville serve restaurants and bars along Colleyville Boulevard, fitness clubs, care homes and office break rooms, and nearly all of them face the same two problems: mineral scale and summer heat. With water hardness around 119 parts per million, scale builds on the evaporator plate and distribution tube, which stretches each harvest and leaves cubes thin, cloudy or stuck together. Swapping filter cartridges on time and descaling and sanitizing on a routine heads off more breakdowns than any repair.

Air-cooled machines also need room to breathe. Packed into a crowded back room, an air-cooled condenser ends up recirculating its own hot exhaust, and output falls off just as hot afternoons drive demand up. Clean the condenser filter monthly and keep space around the vents. The FDA Food Code classifies ice as a food, which makes slime in the bin or on the evaporator a sanitation concern and not only a maintenance one. A rooftop remote condenser means extra refrigerant piping, and servicing that setup is a job for a refrigeration technician.

Common ice machine problems

What’s Wrong With Your Ice Machine?

The ice machine problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Not making any iceWater supply off or low pressure, clogged water filter, failed water inlet valve, bin control stuck in the full position, dirty condenser, low refrigerant, failed compressor or control board
Check that the water valve is open, note when the filter was last changed, and make sure ice isn’t holding the bin control.

Possible causes a technician checks: Water supply off or low pressure, clogged water filter, failed water inlet valve, bin control stuck in the full position, dirty condenser, low refrigerant, failed compressor or control board

Schedule a diagnosis
Making much less ice than usualMineral scale on the evaporator, dirty condenser coil, hot room or poor airflow around the machine, restricted water flow, low refrigerant
Check the space around the machine. Boxes or a hot back room cut production quickly.

Possible causes a technician checks: Mineral scale on the evaporator, dirty condenser coil, hot room or poor airflow around the machine, restricted water flow, low refrigerant

Schedule a diagnosis
Ice won’t drop into the binScale making the ice stick, failed hot gas valve, failed harvest assist, stuck curtain or bin switch, faulty thermistor or probe
Look inside the machine. A solid slab still stuck to the evaporator points to a harvest problem.

Possible causes a technician checks: Scale making the ice stick, failed hot gas valve, failed harvest assist, stuck curtain or bin switch, faulty thermistor or probe

Schedule a diagnosis
Small, cloudy, hollow or misshapen cubesLow water level or pressure, clogged water distribution tube, failing water pump, scale buildup, clogged filter
Compare cubes from one side of the evaporator to the other. Uneven cubes usually mean a water flow problem.

Possible causes a technician checks: Low water level or pressure, clogged water distribution tube, failing water pump, scale buildup, clogged filter

Schedule a diagnosis
See every ice machine symptom and cause

The complete ice machine repair guide

Our main ice machine repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Ice Machine Down Before a Busy Shift?

Ice is something guests notice right away. These steps help you get through the shift while we diagnose the machine. After-hours and emergency service is available at an additional charge in Colleyville.

Colleyville Commercial Ice Machine Repair FAQs

Yes. ALAS repairs commercial ice machines for Colleyville restaurants, cafes, senior living communities and other businesses, including the Village at Colleyville, Montclair Parc, Ross Downs Estates, Highland Meadows, Woodland Hills, Whittier Heights, the Reserve at Colleyville, Colleyville Estates and Heritage Oaks.

We serve Colleyville ZIP code 76034 and the part of Colleyville in ZIP code 76092. Enter your ZIP code on this page to confirm service at your address.

It might be, but check the basics first. Summer heat lowers production on air-cooled machines, and a dirty condenser or clogged filter makes it worse. Clean both, run a descaling cycle and compare production with the rated output at your room temperature. If it still falls short, a weak water pump or refrigeration issue may be involved.

Yes. Small assisted living and memory care homes in Colleyville often use undercounter or countertop ice and water dispensers that run all day. Keeping them clean matters for residents, so regular sanitizing is important. We work on the machine, bin and dispenser. Let us know the model and who manages the equipment when you book.

A filter sized for the machine’s output, with scale inhibitor, usually makes the biggest difference on moderately hard water. Change cartridges on the manufacturer’s schedule or sooner with heavy use, and pair filtration with descaling and sanitizing. We can review your current filter and suggest changes during a service visit.

Colleyville service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Colleyville

Colleyville Neighborhoods We Serve

ALAS provides ice machine repair across Colleyville, including the Village at Colleyville, Montclair Parc, Ross Downs Estates, Highland Meadows, Woodland Hills, Whittier Heights, the Reserve at Colleyville, Colleyville Estates and Heritage Oaks, covering ZIP code 76034 and the Colleyville portion of 76092. Check your ZIP code to confirm service at your address.