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ALAS Appliance Service

Refrigerator Repair in The Colony, TX

Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across The Colony, from the original neighborhoods along Main Street to Stewart Peninsula, The Tribute and Legend Crest.

  • Serving all of The Colony
  • All major brands, including Sub-Zero
  • Up to 12-month warranty

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ALAS technician checking a refrigerator door seal in a home kitchen

Book Your Refrigerator Repair in The Colony

Refrigerator Repair Needs in Homes in The Colony

Refrigerators in The Colony span three broad generations of housing. The first Fox & Jacobs homes went up starting in 1974, and the older inland subdivisions kept growing through the 1990s, so most of those kitchens have replaced the refrigerator more than once, sometimes fitting a larger model into an opening framed for a smaller one. Legend Crest, built from about 1999 to 2002, sits in the middle, while newer houses at The Tribute and Austin Waters East often have French-door models with ice and water in the door.

Lake living adds its own load. Households near Lewisville Lake often keep a second refrigerator or chest freezer in the garage for drinks, snacks and weekend groceries, and a garage unit in July runs nearly nonstop. Minerals in North Texas water also narrow the inlet valve screen and clog the filter over time. Before calling about a kitchen or garage unit, copy the model number off the tag in the fresh-food compartment and tell us if it is warm, leaking, noisy or not making ice. Sealed-system and refrigerant work stays with a technician.

What Our Customers Say

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Kevin Bashir serviced both my washer and refrigerator, and I couldn’t be more impressed. He quickly identified the issues, completed all the necessary repairs efficiently, and did so with both expertise and professionalism. His positive attitude and extensive knowledge made the entire experience stress-free.READ MORE

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Excellent service, from the scheduling to the job, repair of washing machine. Kevin Bashir was professional, competent, as well as his helper. I highly recommend this company. I appreciate that the scheduling was done through a human being and not AI or digital.READ MORE

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They were professional, on time, and did take their time explaining the problems in detail. They fixed the issue with my dryer and left a very clean room. I would definitely hire them again.READ MORE

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Brandon was awesome. Very friendly and professional. He went over and beyond to make sure everything was fixed. We're happy with the results. I highly recommend this company.READ MORE

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Paul was prompt, helpful and professional!! So grateful he was able to come out on a Sunday. Ran diagnostics, ordered part and returned in a few day for the repair. Highly recommended!READ MORE

Symptoms and causes

Common Refrigerator Problems and What Causes Them

The refrigerator problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Refrigerator not cooling, freezer still coldIced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed.Refrigerator not cooling
Refrigerator and freezer both warmDirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak.Refrigerator not cooling
Leaking water inside or onto the floorClogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing.
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Possible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing.

Schedule a diagnosis
Ice maker or water dispenser not workingFaulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm.
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Possible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm.

Schedule a diagnosis
See every refrigerator symptom and cause

The complete refrigerator repair guide

Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Refrigerator Stopped Cooling? Get Help Today.

Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in The Colony.

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Preventive maintenance, priority service, and repair savings — all under one membership.

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Silver

Essential Home Care

$49/mo
1HVAC
5Appliances
6moWarranty
  • ✓1 HVAC system — spring & fall visits
  • ✓Up to 5 major appliances
  • ✓1 annual appliance check-up
  • ✓15% off all repair labor
  • ✓HVAC diagnostic just $69
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Gold

Premium Home Care

$79/mo
2HVAC
8Appliances
6moWarranty
  • ✓Up to 2 HVAC systems covered
  • ✓Up to 8 major appliances
  • ✓1 free HVAC diagnostic/year
  • ✓20% off all repair labor
  • ✓Priority scheduling
ELITE PROTECTION

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Elite Home Protection

$129/mo
3HVAC
12Appliances
6moWarranty
  • ✓Up to 3 HVAC systems covered
  • ✓Up to 12 major appliances
  • ✓Twice-yearly appliance maintenance
  • ✓30% off all repair labor
  • ✓Premium member routing

The Colony Refrigerator Repair FAQ

Yes. ALAS repairs refrigerators for The Colony homes and rental properties, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters.

We serve The Colony ZIP code 75056, across the whole city. Enter your ZIP code on this page to confirm service at your address.

It can. Kitchens in the earliest homes in The Colony were laid out for refrigerators of that era, and a larger modern unit pushed tight against the cabinets and wall may not get enough airflow around the condenser. That makes it run longer and warmer than it should. We check the clearances along with the unit itself and explain whether the space is part of the problem.

Often, yes, but it depends on the failure. Standard refrigerators are not built for garages that can climb past 100°F, so condenser fans, start relays and compressors work far harder than they would indoors. A failed fan or relay is usually a reasonable repair. If the compressor is failing on an older garage unit, replacement may make more sense, and we will tell you plainly.

Yes. The Tribute sits on Lewisville Lake inside the city limits and is part of our service area, which covers ZIP code 75056, even though its schools are in Little Elm ISD rather than Lewisville ISD. Homes there date from about 2007 onward, so many refrigerators are either original or already on their first replacement. Share your street and the community entrance you use when booking.

The Colony service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in The Colony

The Colony Neighborhoods We Serve

ALAS provides refrigerator repair across The Colony, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters, covering ZIP code 75056. Check your ZIP code to confirm service at your address.

Refrigerator Brands We Repair

Miele appliance brand serviceLG appliance brand serviceBosch appliance brand serviceThermador appliance brand serviceKitchenAid appliance brand serviceSamsung appliance brand serviceFrigidaire appliance brand serviceGE appliance brand serviceElectrolux appliance brand serviceFisher and Paykel appliance brand serviceSub-Zero appliance brand serviceWhirlpool appliance brand serviceMaytag appliance brand serviceAmana appliance brand serviceBertazzoni appliance brand serviceU-Line appliance brand serviceTrue Residential appliance brand serviceHestan appliance brand serviceCafe appliance brand serviceMonogram appliance brand serviceDacor appliance brand serviceJennAir appliance brand serviceViking appliance brand service