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ALAS Appliance Service

Microwave Repair in The Colony, TX

Microwave not heating, sparking, or the vent fan stopped working? ALAS Appliance Repair fixes over-the-range, built-in, drawer and combination microwaves across The Colony, from the original neighborhoods along Main Street and the SH 121 corridor to Stewart Peninsula, The Tribute and Legend Crest.

  • Serving all of The Colony
  • Diagnostic fee credited toward your repair
  • Over-the-range, built-in and drawer models
  • Open 7 days a week

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ALAS technician repairing a microwave in a home kitchen

Book Microwave Repair in The Colony

Microwave Repair Needs in Homes in The Colony

Over-the-range microwaves are the norm in newer homes in The Colony, including Austin Waters East, where many homes were built after 2000, and in the townhomes and apartments that have gone up near SH 121 and Austin Ranch. Because these units double as the range vent, they take on grease and steam every time someone cooks. Clogged grease filters, a tired vent fan and burned-out cooktop lights are frequent complaints, and cleaning or replacing the filters is the right first step.

A Colony townhome microwave that hums along yet leaves leftovers cold most likely needs a magnetron, diode or capacitor, and unplugging it does not drain the capacitor, which may keep a shock hazard inside. That work belongs with a technician. Door switches and latches also fail often in busy households, since the door may close dozens of times a day. In rentals and townhomes, tell us who owns the appliance and whether a property manager needs to approve the visit, along with the model number on the inside frame.

What Our Customers Say

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Kevin Bashir serviced both my washer and refrigerator, and I couldn’t be more impressed. He quickly identified the issues, completed all the necessary repairs efficiently, and did so with both expertise and professionalism. His positive attitude and extensive knowledge made the entire experience stress-free.READ MORE

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Excellent service, from the scheduling to the job, repair of washing machine. Kevin Bashir was professional, competent, as well as his helper. I highly recommend this company. I appreciate that the scheduling was done through a human being and not AI or digital.READ MORE

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They were professional, on time, and did take their time explaining the problems in detail. They fixed the issue with my dryer and left a very clean room. I would definitely hire them again.READ MORE

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Brandon was awesome. Very friendly and professional. He went over and beyond to make sure everything was fixed. We're happy with the results. I highly recommend this company.READ MORE

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Paul was prompt, helpful and professional!! So grateful he was able to come out on a Sunday. Ran diagnostics, ordered part and returned in a few day for the repair. Highly recommended!READ MORE

Common microwave problems

What’s Wrong With Your Microwave?

The microwave problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Runs but won’t heatFailed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff
Heat one cup of water for one minute. If it is still cold, stop using the microwave and schedule a diagnosis.

Possible causes a technician checks: Failed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff

Schedule a diagnosis
Sparking or arcing insideBurned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer
Remove any metal and wipe the interior. If sparks continue, stop using it.

Possible causes a technician checks: Burned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer

Schedule a diagnosis
Microwave won’t start or is deadBlown fuse, failed door switch, control lock on, failed control board, tripped breaker
Check the breaker and make sure the control or child lock is off.

Possible causes a technician checks: Blown fuse, failed door switch, control lock on, failed control board, tripped breaker

Schedule a diagnosis
Turntable won’t turnWorn turntable motor, broken coupler, misaligned roller ring or glass tray
Reseat the glass tray and roller ring so they sit flat on the coupler.

Possible causes a technician checks: Worn turntable motor, broken coupler, misaligned roller ring or glass tray

Schedule a diagnosis
See every microwave symptom and cause

The complete microwave repair guide

Our main microwave repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Microwave Sparking, Smoking or Won’t Turn Off?

A microwave holds high voltage even after it is unplugged. If you see sparks, smoke or flames, or it keeps running with nothing pressed, follow these steps and call us. After-hours emergency service is available for an added fee in The Colony.

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$49/mo
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$79/mo
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$129/mo
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The Colony Microwave Repair FAQs

Yes. ALAS repairs microwaves for The Colony homes and rental properties, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters.

We serve The Colony ZIP code 75056, across the whole city. Enter your ZIP code on this page to confirm service at your address.

Yes. Many newer townhomes and apartments near SH 121 have over-the-range or built-in microwaves supplied with the unit. If you rent, check with your landlord or property manager first, since they often arrange appliance repairs. If you own the home, share the model number and whether the problem is heating, the turntable, the vent fan or the controls.

No. Sparking, often called arcing, can come from a damaged waveguide cover, peeling interior paint or metal inside the cavity, and continued use can damage the magnetron. Stop using it and look for foil or metal trim on dishes. If the cavity looks clean, an original microwave of that age may call for a repair-or-replace decision, which we help you make.

Usually. A rattling or roaring vent fan points to a worn fan motor, a loose blower wheel or a damper flap sticking in the wall or roof duct. Clean the grease filters first, since a clogged filter makes the motor strain. If the noise continues, the fan assembly can often be replaced without replacing the whole microwave.

The Colony service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in The Colony

The Colony Neighborhoods We Serve

ALAS provides microwave repair across The Colony, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters, covering ZIP code 75056. Check your ZIP code to confirm service at your address.

Microwave Brands We Repair

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