Skip to content
ALAS Appliance Service

Refrigerator Repair in Prosper, TX

Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across Prosper, from Downtown Prosper to Windsong Ranch, Star Trail and Gentle Creek Estates.

  • Serving all of Prosper
  • All major brands, including Sub-Zero
  • Up to 12-month warranty

Google

Business Profile

ALAS technician checking a refrigerator door seal in a home kitchen

Book Your Refrigerator Repair in Prosper

Refrigerator Repair Needs in Prosper Homes

Refrigerators in Prosper vary a lot by neighborhood. The first homes in Gentle Creek Estates went up around 1999 to 2001, and Willow Ridge followed around 2002, so many of those kitchens have been updated at least once and the refrigerator is often newer than the house. Newer two-story homes in Windsong Ranch, Tanners Mill and Saddle Creek more often have large French-door or side-by-side models with ice and water in the door.

North Texas water carries minerals that clog water filters and inlet valve screens, so a slow dispenser or an ice maker that stops filling is a frequent complaint here. Summer heat plays a part too: a refrigerator beside a sunny window or a hot wall oven runs longer, and dusty condenser coils make it worse. When you book, share the brand, the model number from the label inside, and whether the trouble is cooling, ice, water or noise. Refrigerant leaks and sealed-system repairs should be left to a technician.

What Our Customers Say

Google

Business Profile

Google

Business Profile

Kevin did an excellent job repairing my refrigerator! He was professional, knowledgeable, and very friendly. He quickly found the problem and fixed everything perfectly. My refrigerator is working great now. I’m very happy with the service and would definitely recommend Kevin to anyone who needs appliance repair. Thank you, Kevin, for the great work!READ MORE

Google

Business Profile

Brandon from ALAS was a great technician. Very knowledgeable, humble and was willing to come back to my home almost 3 times to ensure the issue with my laundry machine was resolved. His calm & humble demeanor is one that I appreciated the most. Great company & would recommend it to anyone.READ MORE

Google

Business Profile

Brandon was amazing!! He came in and quickly diagnosed the issue we were having with our dryer. Luckily he had the parts we needed and repaired our dryer within an hour. I will use this company for all appliances repairs. Thank you Brandon!!READ MORE

Google

Business Profile

My KitchenAid oven stopped working just a couple of days before Thanksgiving, and I was stressing out trying to find someone reliable to fix it quickly. I found ALAS on Google, reached out, and they responded right away. They scheduled me promptly, arrived on time, and fixed my oven on the first visit! I really appreciate their fast, professional service, especially right before the holidays. Thank you so much for helping and saving my Thanksgiving!READ MORE

Google

Business Profile

We had a great experience with Kevin! His communication was excellent from start to finish, keeping us informed every step of the way. He was efficient, friendly, and got the job done quickly without compromising quality. We really appreciated his professionalism and would absolutely hire him again. Highly recommend!READ MORE

Symptoms and causes

Common Refrigerator Problems and What Causes Them

The refrigerator problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Refrigerator not cooling, freezer still coldIced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed.Refrigerator not cooling
Refrigerator and freezer both warmDirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak.Refrigerator not cooling
Leaking water inside or onto the floorClogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing.
Learn more

Possible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing.

Schedule a diagnosis
Ice maker or water dispenser not workingFaulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm.
Learn more

Possible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm.

Schedule a diagnosis
See every refrigerator symptom and cause

The complete refrigerator repair guide

Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Refrigerator Stopped Cooling? Get Help Today.

Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in Prosper.

Protect Your Home.
Choose Your Plan.

Preventive maintenance, priority service, and repair savings — all under one membership.

MonthlyAnnual

Silver

Essential Home Care

$49/mo
1HVAC
5Appliances
6moWarranty
  • ✓1 HVAC system — spring & fall visits
  • ✓Up to 5 major appliances
  • ✓1 annual appliance check-up
  • ✓15% off all repair labor
  • ✓HVAC diagnostic just $69
★ MOST POPULAR

Gold

Premium Home Care

$79/mo
2HVAC
8Appliances
6moWarranty
  • ✓Up to 2 HVAC systems covered
  • ✓Up to 8 major appliances
  • ✓1 free HVAC diagnostic/year
  • ✓20% off all repair labor
  • ✓Priority scheduling
ELITE PROTECTION

Platinum

Elite Home Protection

$129/mo
3HVAC
12Appliances
6moWarranty
  • ✓Up to 3 HVAC systems covered
  • ✓Up to 12 major appliances
  • ✓Twice-yearly appliance maintenance
  • ✓30% off all repair labor
  • ✓Premium member routing

Prosper Refrigerator Repair FAQ

Yes. ALAS repairs refrigerators for Prosper homes and rental properties, including Downtown Prosper, Windsong Ranch, Star Trail, Gentle Creek Estates, Whitley Place, Lakes of Prosper, Tanners Mill, Saddle Creek, Willow Ridge and Glenbrooke Estates.

We serve Prosper ZIP code 75078 and the part of Prosper in ZIP code 75009. Enter your ZIP code on this page to confirm service at your address.

Yes. The early phases of Gentle Creek Estates date from about 1999 to 2001, and Willow Ridge from about 2002. Refrigerators there are often a second or third unit fitted into a cabinet opening built for an older model, which can limit airflow around the condenser. We look at the unit and the space around it, then explain whether a repair makes sense for its age.

Yes. We cover west Prosper, including Windsong Ranch on the north side of US 380 and the homes along Teel Parkway, as well as Glenbrooke Estates farther west. Windsong Ranch is a large community that is still being built out, so giving us your nearest cross street or community entrance when you book helps us plan the route to your door.

It is a frequent issue across North Texas. Minerals in the water collect in the filter, the inlet valve screen and the water lines over time. Start by replacing the filter if it is past its change date. If the flow stays weak or the dispenser stops entirely, the inlet valve or a frozen water line may be the cause, and a technician can test both.

Prosper service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Prosper

Prosper Neighborhoods We Serve

ALAS provides refrigerator repair across Prosper, including Downtown Prosper, Windsong Ranch, Star Trail, Gentle Creek Estates, Whitley Place, Lakes of Prosper, Tanners Mill, Saddle Creek, Willow Ridge and Glenbrooke Estates, covering ZIP code 75078 and the Prosper portion of 75009. Check your ZIP code to confirm service at your address.

Refrigerator Brands We Repair

Miele appliance brand serviceLG appliance brand serviceBosch appliance brand serviceThermador appliance brand serviceKitchenAid appliance brand serviceSamsung appliance brand serviceFrigidaire appliance brand serviceGE appliance brand serviceElectrolux appliance brand serviceFisher and Paykel appliance brand serviceSub-Zero appliance brand serviceWhirlpool appliance brand serviceMaytag appliance brand serviceAmana appliance brand serviceBertazzoni appliance brand serviceU-Line appliance brand serviceTrue Residential appliance brand serviceHestan appliance brand serviceCafe appliance brand serviceMonogram appliance brand serviceDacor appliance brand serviceJennAir appliance brand serviceViking appliance brand service