Business Profile
Refrigerator Repair in Prosper, TX
Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across Prosper, from Downtown Prosper to Windsong Ranch, Star Trail and Gentle Creek Estates.
- Serving all of Prosper
- All major brands, including Sub-Zero
- Up to 12-month warranty
Business Profile

Book Your Refrigerator Repair in Prosper
Refrigerator Repair Needs in Prosper Homes
Refrigerators in Prosper vary a lot by neighborhood. The first homes in Gentle Creek Estates went up around 1999 to 2001, and Willow Ridge followed around 2002, so many of those kitchens have been updated at least once and the refrigerator is often newer than the house. Newer two-story homes in Windsong Ranch, Tanners Mill and Saddle Creek more often have large French-door or side-by-side models with ice and water in the door.
North Texas water carries minerals that clog water filters and inlet valve screens, so a slow dispenser or an ice maker that stops filling is a frequent complaint here. Summer heat plays a part too: a refrigerator beside a sunny window or a hot wall oven runs longer, and dusty condenser coils make it worse. When you book, share the brand, the model number from the label inside, and whether the trouble is cooling, ice, water or noise. Refrigerant leaks and sealed-system repairs should be left to a technician.
Our Plano-based technicians cover Prosper from Downtown Prosper and the US 380, Preston Road and Prosper Trail corridors to Windsong Ranch, Star Trail, Gentle Creek Estates, Lakes of Prosper and Tanners Mill.
Symptoms and causes
Common Refrigerator Problems and What Causes Them
The refrigerator problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Refrigerator not cooling, freezer still cold | Iced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed. | Refrigerator not cooling |
| Refrigerator and freezer both warm | Dirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak. | Refrigerator not cooling |
| Leaking water inside or onto the floor | Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. | Learn morePossible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. Schedule a diagnosis |
| Ice maker or water dispenser not working | Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. | Learn morePossible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. Schedule a diagnosis |
The complete refrigerator repair guide
Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Refrigerator Stopped Cooling? Get Help Today.
Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in Prosper.
Protect Your Home.
Choose Your Plan.
Preventive maintenance, priority service, and repair savings — all under one membership.
Silver
Essential Home Care
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69
Gold
Premium Home Care
- ✓Up to 2 HVAC systems covered
- ✓Up to 8 major appliances
- ✓1 free HVAC diagnostic/year
- ✓20% off all repair labor
- ✓Priority scheduling
Platinum
Elite Home Protection
- ✓Up to 3 HVAC systems covered
- ✓Up to 12 major appliances
- ✓Twice-yearly appliance maintenance
- ✓30% off all repair labor
- ✓Premium member routing
Prosper Refrigerator Repair FAQ
Yes. ALAS repairs refrigerators for Prosper homes and rental properties, including Downtown Prosper, Windsong Ranch, Star Trail, Gentle Creek Estates, Whitley Place, Lakes of Prosper, Tanners Mill, Saddle Creek, Willow Ridge and Glenbrooke Estates.
We serve Prosper ZIP code 75078 and the part of Prosper in ZIP code 75009. Enter your ZIP code on this page to confirm service at your address.
Yes. The early phases of Gentle Creek Estates date from about 1999 to 2001, and Willow Ridge from about 2002. Refrigerators there are often a second or third unit fitted into a cabinet opening built for an older model, which can limit airflow around the condenser. We look at the unit and the space around it, then explain whether a repair makes sense for its age.
Yes. We cover west Prosper, including Windsong Ranch on the north side of US 380 and the homes along Teel Parkway, as well as Glenbrooke Estates farther west. Windsong Ranch is a large community that is still being built out, so giving us your nearest cross street or community entrance when you book helps us plan the route to your door.
It is a frequent issue across North Texas. Minerals in the water collect in the filter, the inlet valve screen and the water lines over time. Start by replacing the filter if it is past its change date. If the flow stays weak or the dispenser stops entirely, the inlet valve or a frozen water line may be the cause, and a technician can test both.
Where we work in Prosper
Prosper Neighborhoods We Serve
ALAS provides refrigerator repair across Prosper, including Downtown Prosper, Windsong Ranch, Star Trail, Gentle Creek Estates, Whitley Place, Lakes of Prosper, Tanners Mill, Saddle Creek, Willow Ridge and Glenbrooke Estates, covering ZIP code 75078 and the Prosper portion of 75009. Check your ZIP code to confirm service at your address.
Troubleshooting
More Repairs for Prosper Homes
Other ALAS repair pages for Prosper.




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