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ALAS Appliance Service

Microwave Repair in Prosper, TX

Microwave not heating, sparking, or the vent fan stopped working? ALAS Appliance Repair fixes over-the-range, built-in, drawer and combination microwaves across Prosper, from Downtown Prosper and the US 380 corridor to Windsong Ranch, Star Trail and Gentle Creek Estates.

  • Serving all of Prosper
  • Diagnostic fee credited toward your repair
  • Over-the-range, built-in and drawer models
  • Open 7 days a week

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ALAS technician repairing a microwave in a home kitchen

Book Microwave Repair in Prosper

Microwave Repair Needs in Prosper Homes

Busy Prosper households lean on the microwave for quick dinners and after-school snacks, and the parts that wear first are door switches, latches, turntable motors and touchpads. A microwave that runs but does not heat usually has a failed magnetron, diode or high-voltage capacitor. Those parts can hold a dangerous charge even when the unit is unplugged, so the cabinet should only be opened by a technician.

Some newer homes in Star Trail and Windsong Ranch include microwave drawers built into the kitchen island, and they bring their own issues: drawer motors, gear tracks and sensors that stop opening or closing smoothly. Over-the-range units double as the range vent, so a clogged grease filter or a failing fan motor shows up as a noisy, weak vent. Clean or replace the filters first. When booking, tell us whether the unit is over the range, a drawer or part of a wall-oven combination.

What Our Customers Say

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Kevin did an excellent job repairing my refrigerator! He was professional, knowledgeable, and very friendly. He quickly found the problem and fixed everything perfectly. My refrigerator is working great now. I’m very happy with the service and would definitely recommend Kevin to anyone who needs appliance repair. Thank you, Kevin, for the great work!READ MORE

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Brandon from ALAS was a great technician. Very knowledgeable, humble and was willing to come back to my home almost 3 times to ensure the issue with my laundry machine was resolved. His calm & humble demeanor is one that I appreciated the most. Great company & would recommend it to anyone.READ MORE

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Brandon was amazing!! He came in and quickly diagnosed the issue we were having with our dryer. Luckily he had the parts we needed and repaired our dryer within an hour. I will use this company for all appliances repairs. Thank you Brandon!!READ MORE

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My KitchenAid oven stopped working just a couple of days before Thanksgiving, and I was stressing out trying to find someone reliable to fix it quickly. I found ALAS on Google, reached out, and they responded right away. They scheduled me promptly, arrived on time, and fixed my oven on the first visit! I really appreciate their fast, professional service, especially right before the holidays. Thank you so much for helping and saving my Thanksgiving!READ MORE

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We had a great experience with Kevin! His communication was excellent from start to finish, keeping us informed every step of the way. He was efficient, friendly, and got the job done quickly without compromising quality. We really appreciated his professionalism and would absolutely hire him again. Highly recommend!READ MORE

Common microwave problems

What’s Wrong With Your Microwave?

The microwave problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Runs but won’t heatFailed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff
Heat one cup of water for one minute. If it is still cold, stop using the microwave and schedule a diagnosis.

Possible causes a technician checks: Failed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff

Schedule a diagnosis
Sparking or arcing insideBurned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer
Remove any metal and wipe the interior. If sparks continue, stop using it.

Possible causes a technician checks: Burned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer

Schedule a diagnosis
Microwave won’t start or is deadBlown fuse, failed door switch, control lock on, failed control board, tripped breaker
Check the breaker and make sure the control or child lock is off.

Possible causes a technician checks: Blown fuse, failed door switch, control lock on, failed control board, tripped breaker

Schedule a diagnosis
Turntable won’t turnWorn turntable motor, broken coupler, misaligned roller ring or glass tray
Reseat the glass tray and roller ring so they sit flat on the coupler.

Possible causes a technician checks: Worn turntable motor, broken coupler, misaligned roller ring or glass tray

Schedule a diagnosis
See every microwave symptom and cause

The complete microwave repair guide

Our main microwave repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Microwave Sparking, Smoking or Won’t Turn Off?

A microwave holds high voltage even after it is unplugged. If you see sparks, smoke or flames, or it keeps running with nothing pressed, follow these steps and call us. After-hours emergency service is available for an added fee in Prosper.

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Preventive maintenance, priority service, and repair savings — all under one membership.

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$49/mo
1HVAC
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Premium Home Care

$79/mo
2HVAC
8Appliances
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  • ✓Up to 2 HVAC systems covered
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Elite Home Protection

$129/mo
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Prosper Microwave Repair FAQs

Yes. ALAS repairs microwaves for Prosper homes and rental properties, including Downtown Prosper, Windsong Ranch, Star Trail, Gentle Creek Estates, Whitley Place, Lakes of Prosper, Tanners Mill, Saddle Creek, Willow Ridge and Glenbrooke Estates.

We serve Prosper ZIP code 75078 and the part of Prosper in ZIP code 75009. Enter your ZIP code on this page to confirm service at your address.

Yes. Microwave drawers in newer Prosper islands can refuse to open, stop partway or quit heating. Common causes include the drawer motor, the gear assembly, door sensors and the control board. Avoid forcing the drawer by hand, since that can strip the gears. Have the model number ready when you book; it is often on a label visible when the drawer is open.

It depends on the part and the fit. Willow Ridge homes date from about 2002, so an original built-in microwave may be well over 20 years old, and some of its parts may no longer be made. A new unit also may not fit the existing cabinet opening or trim kit. We check part availability first, then recommend repair or replacement based on what we find.

Yes. We serve north Prosper, including the neighborhoods near Frontier Parkway and Frontier Park, along with homes on the town’s northern edge. Frontier Parkway between Preston Road and Custer Road is planned for reconstruction, so as that work moves forward, sharing your nearest cross street or neighborhood entrance when you book helps us plan the route.

Prosper service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Prosper

Prosper Neighborhoods We Serve

ALAS provides microwave repair across Prosper, including Downtown Prosper, Windsong Ranch, Star Trail, Gentle Creek Estates, Whitley Place, Lakes of Prosper, Tanners Mill, Saddle Creek, Willow Ridge and Glenbrooke Estates, covering ZIP code 75078 and the Prosper portion of 75009. Check your ZIP code to confirm service at your address.

Microwave Brands We Repair

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