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ALAS Appliance Service

Washer & Washing Machine Repair in Frisco, TX

Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Frisco, from the Downtown Rail District and the Dallas North Tollway corridor to Starwood, Phillips Creek Ranch and Newman Village.

  • Serving all of Frisco
  • Diagnostic fee credited toward your repair
  • Front-load, top-load and stacked units
  • Open 7 days a week

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ALAS technician cleaning the drain pump filter on a front-load washer

Book Washer Repair in Frisco

Washer Repair Needs in Frisco Homes

Many two-story Frisco homes put the laundry room upstairs, a layout found in communities like Phillips Creek Ranch and Hollyhock. That is convenient on laundry day, but it changes the stakes of a leak. With the washer above a living room or kitchen, a split supply hose, a loose drain line or a failing tub seal can soak the subfloor and stain the ceiling downstairs before anyone spots it. Braided supply hoses, a drain pan with a working drain, and a quick look behind the washer every few months are simple habits that pay off.

Phillips Creek Ranch, built from 2013 onward west of Stonebrook and Teel parkways, has homes from builders such as Toll Brothers, Darling and Shaddock, so laundry rooms there vary in size and layout from one house to the next. North Texas water also leaves minerals in inlet screens and detergent dispensers, which can slow filling and trigger fill errors on high-efficiency machines. When you call, describe whether the washer will not fill, drain or spin, and whether it is a front-load or top-load model.

What Our Customers Say

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Service was quick and efficient. Technicians professional and personable and they found the problem with my washer - fixed it quickly and returned everything to how it was when they arrived. I recommend this place highly.READ MORE

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Great experience with this company. The repairman totally took apart my freezer and tested the fans, and the control panel to diagnose the problem. He spent an hour and a half here. I’ll use them again if I need to in the future.READ MORE

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Shaun did a great job of cleaning our dryer. A large volume of lint had collected inside and was causing a loud noise. He explained what needed to be done and after doing a thorough job he explained the maintenance schedule we should follow going forward and how it would extend the life of the appliance.READ MORE

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Excellent service from Alas Appliance! The team was friendly, professional, and fixed my dishwasher quickly. Highly recommend!READ MORE

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I had a great experience with Alas Appliances William was very professional fast and efficient with installing my van hood, not only that they came last minute and got the job done which I love this company is a great recommendation and I will definitely be referring people to this companyREAD MORE

Common washer problems

What’s Wrong With Your Washer?

The washer problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Washer won’t drainClogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock
Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.

Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock

Schedule a diagnosis
Washer won’t spin or agitateWorn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board
Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.

Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board

Schedule a diagnosis
Washer is leaking waterTorn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent
Shut off the water valves behind the washer and check the hoses and door seal for tears.

Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent

Schedule a diagnosis
Washer won’t start or stops mid-cycleDoor lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault
Note any error code on the display. It tells our technician where to start.

Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault

Schedule a diagnosis
See every washer symptom and cause

The complete washer repair guide

Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Washer Leaking or Flooding?

A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Frisco.

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Preventive maintenance, priority service, and repair savings — all under one membership.

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Silver

Essential Home Care

$49/mo
1HVAC
5Appliances
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  • ✓1 HVAC system — spring & fall visits
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  • ✓15% off all repair labor
  • ✓HVAC diagnostic just $69
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Premium Home Care

$79/mo
2HVAC
8Appliances
6moWarranty
  • ✓Up to 2 HVAC systems covered
  • ✓Up to 8 major appliances
  • ✓1 free HVAC diagnostic/year
  • ✓20% off all repair labor
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Elite Home Protection

$129/mo
3HVAC
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  • ✓Up to 3 HVAC systems covered
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Frisco Washer Repair FAQs

Yes. ALAS repairs washers for Frisco homes and rental properties, including the Downtown Rail District, Frisco Square, Starwood, Stonebriar, Phillips Creek Ranch, Newman Village, Richwoods, Frisco Lakes and Hollyhock.

We serve Frisco ZIP codes 75033, 75034, 75035 and 75036, plus the part of Frisco in ZIP code 75068. Enter your ZIP code on this page to confirm service at your address.

Turn off the water supply valves behind the washer, unplug it if you can do so without standing in water, and lay towels to keep the spread down. Note where the water appeared, since a leak at the front often points to the door boot and one at the back to the hoses or pump. Then book a visit so the source is found before the washer runs again.

Yes. Our west Frisco coverage includes the Del Webb homes of Frisco Lakes, the active-adult community set along Lewisville Lake where the city meets the water on its western side. Pulling the washer out and reconnecting it is part of the visit, so there is no need to move it yourself. If it sits in a tight closet or on a pedestal, mention that when you book.

A common cause in North Texas is mineral buildup on the small screens where the hoses connect to the washer. Those screens catch sediment and scale, and when they clog, the washer cannot fill in the time it expects. Shut off the water, remove the hoses and check the screens. If they are clean and the error returns, the inlet valve or pressure sensor needs testing.

Frisco service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Frisco

Frisco Neighborhoods We Serve

ALAS provides washer repair across Frisco, including the Downtown Rail District, Frisco Square, Starwood, Stonebriar, Phillips Creek Ranch, Newman Village, Richwoods, Frisco Lakes and Hollyhock, covering ZIP codes 75033, 75034, 75035 and 75036, plus the Frisco portion of 75068. Check your ZIP code to confirm service at your address.

Washer Brands We Repair

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