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ALAS Appliance Service

Cooktop Repair in Prosper, TX

Gas burner won’t light, glass-top element stuck on high, or induction not heating your pan? ALAS Appliance Repair fixes gas, electric, glass-top, induction and downdraft cooktops across Prosper, from Downtown Prosper and the US 380 corridor to Windsong Ranch, Star Trail and Gentle Creek Estates.

  • Serving all of Prosper
  • Diagnostic fee credited toward your repair
  • Gas, glass-top, induction and downdraft
  • Open 7 days a week

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ALAS technician repairing the radiant elements of a glass cooktop

Book Cooktop Repair in Prosper

Cooktop Repair Needs in Prosper Homes

Island cooktops are the centerpiece of many newer Prosper kitchens, and the most frequent calls involve gas burners that click without lighting or keep clicking after they light. Usually a boil-over has left moisture or residue on the igniter, or a burner cap is sitting slightly off center. Let the burner dry completely, clean the cap and seat it properly. If the clicking continues, a spark module or burner switch may have failed.

Smooth-top electric cooktops tend to show cracked glass from dropped pans and elements that stay on high or will not heat at all. A cracked surface should not be used, since spills can reach the wiring underneath. Pro-style gas rangetops in larger homes have heavier grates and higher-output burners, and their valves and igniters need a technician. If you ever smell gas near the cooktop, turn off the burners, avoid flipping switches, leave the home and call the gas utility from outside.

What Our Customers Say

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Kevin did an excellent job repairing my refrigerator! He was professional, knowledgeable, and very friendly. He quickly found the problem and fixed everything perfectly. My refrigerator is working great now. I’m very happy with the service and would definitely recommend Kevin to anyone who needs appliance repair. Thank you, Kevin, for the great work!READ MORE

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Brandon from ALAS was a great technician. Very knowledgeable, humble and was willing to come back to my home almost 3 times to ensure the issue with my laundry machine was resolved. His calm & humble demeanor is one that I appreciated the most. Great company & would recommend it to anyone.READ MORE

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Brandon was amazing!! He came in and quickly diagnosed the issue we were having with our dryer. Luckily he had the parts we needed and repaired our dryer within an hour. I will use this company for all appliances repairs. Thank you Brandon!!READ MORE

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My KitchenAid oven stopped working just a couple of days before Thanksgiving, and I was stressing out trying to find someone reliable to fix it quickly. I found ALAS on Google, reached out, and they responded right away. They scheduled me promptly, arrived on time, and fixed my oven on the first visit! I really appreciate their fast, professional service, especially right before the holidays. Thank you so much for helping and saving my Thanksgiving!READ MORE

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We had a great experience with Kevin! His communication was excellent from start to finish, keeping us informed every step of the way. He was efficient, friendly, and got the job done quickly without compromising quality. We really appreciated his professionalism and would absolutely hire him again. Highly recommend!READ MORE

Common cooktop problems

What’s Wrong With Your Cooktop?

The cooktop problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Gas burner won’t lightClogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module
Make sure the burner cap sits flat and the ports are clean and dry.

Possible causes a technician checks: Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module

Schedule a diagnosis
Burner keeps clicking after it lightsMoisture in the igniter or switch, failed spark switch, food debris around the igniter
After a spill, let the burner dry for a few hours before using it again.

Possible causes a technician checks: Moisture in the igniter or switch, failed spark switch, food debris around the igniter

Schedule a diagnosis
Yellow, weak or uneven gas flameClogged burner ports, dirty air shutter, incorrect gas pressure or orifice
A healthy flame is blue. A flame that stays yellow should be checked promptly.

Possible causes a technician checks: Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice

Schedule a diagnosis
Electric element won’t heatBurned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter
Try another element and check the breaker. One dead element usually means a single failed part.

Possible causes a technician checks: Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter

Schedule a diagnosis
See every cooktop symptom and cause

The complete cooktop repair guide

Our main cooktop repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Gas Smell, Yellow Flame or Element Won’t Turn Off?

Most cooktop problems can wait for a scheduled visit, but these can’t. Follow these steps first, then call us. After-hours emergency service is available for an added fee in Prosper.

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$49/mo
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$79/mo
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$129/mo
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Prosper Cooktop Repair FAQs

Yes. ALAS repairs cooktops for Prosper homes and rental properties, including Downtown Prosper, Windsong Ranch, Star Trail, Gentle Creek Estates, Whitley Place, Lakes of Prosper, Tanners Mill, Saddle Creek, Willow Ridge and Glenbrooke Estates.

We serve Prosper ZIP code 75078 and the part of Prosper in ZIP code 75009. Enter your ZIP code on this page to confirm service at your address.

Yes. Gentle Creek Estates, built around Gentle Creek Country Club off East Prosper Trail, has homes from about 1999 onward, so some cooktops are original and others were replaced during remodels. Older gas cooktops often need new igniters, spark modules or burner valves. Gas repairs should always be handled by a technician, and a leak check after the work is part of doing it safely.

On many models, yes. Glenbrooke Estates homes date from about 2009 to 2014, and on cooktops of that era the glass top can often be replaced on its own if the part is still available, with the elements checked at the same time. Stop using the cooktop until it is repaired. Share the model number when you book so we can confirm parts first.

Yes. Star Trail sits along the Dallas North Tollway, and we serve it along with the nearby neighborhoods. The Tollway is being extended north from US 380 toward Celina, so access roads in that area can shift during construction. Including your nearest cross street and the community entrance you use when you book helps us reach you without detours.

Prosper service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Prosper

Prosper Neighborhoods We Serve

ALAS provides cooktop repair across Prosper, including Downtown Prosper, Windsong Ranch, Star Trail, Gentle Creek Estates, Whitley Place, Lakes of Prosper, Tanners Mill, Saddle Creek, Willow Ridge and Glenbrooke Estates, covering ZIP code 75078 and the Prosper portion of 75009. Check your ZIP code to confirm service at your address.

Cooktop Brands We Repair

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