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ALAS Appliance Service

Ice Maker & Ice Machine Repair in Little Elm, TX

No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across Little Elm, from the Lakefront District and the Eldorado Parkway corridor to Sunset Pointe, Valencia on the Lake and Union Park.

  • Serving all of Little Elm
  • Diagnostic fee credited toward your repair
  • Refrigerator, undercounter and clear-ice models
  • Open 7 days a week

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ALAS technician servicing a built-in undercounter ice machine

Book Ice Maker Repair in Little Elm

Ice Maker Repair Needs in Little Elm Homes

Lake days are a big part of summer in Little Elm, with Lewisville Lake, the town beach and Cottonwood Creek Marina all close by, and coolers often get filled from the refrigerator ice maker before an outing. Heavy weekend demand empties the bin faster than most ice makers can refill it, and that is normal. What is not normal is a bin that stays empty overnight, cubes that come out small and hollow, or ice that tastes stale.

Check the freezer temperature first, because ice makers slow down noticeably when the freezer drifts above about 0°F. Replace an overdue water filter, since a clogged one reduces fill volume. In door-dispenser models, ice can fuse into a clump that jams the auger, so break it up and empty the bin. Some larger homes in Sunset Pointe also have undercounter ice machines in a bar or outdoor kitchen, and those need regular cleaning and a drain that stays clear.

What Our Customers Say

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Had a problem with my large upright freezer. I thought I might have to replace it when it stopped working. Instead called Alas Appliance Repair who was very responsive, very quick to repair the issue (turned out to be a small door seal fix) and we were back up and running in no time no issues! Highly recommend these guys!READ MORE

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I have to say these guys are the best! arrived on time, were professional and got my washer working in less than 15 minutes! will certainly use this company again.READ MORE

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Very timely service! Dryer troubles on Sunday. Monday parts arrived and Tuesday the work was complete. Ryan went over and above, helped get the dryer cleaned as well as repaired. Would definitely use them again.READ MORE

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Kevin was fantastic! Really took his time with the dishwasher to see what the issues was. I think it was a clog between the dishwasher and disposal. Courteous and professional, even cleaned/vacuumed under the dishwasher panel when it was off. Highly recommend!READ MORE

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Shaun, was my technician he was very kind and knowledgeable; he got to work right away when he heard the noise. I highly recommend him he knows what he’s doing and is professional and respectful. Even helped make sure everything was cleaned and placed back where it was. Will be refer and call again if need be.READ MORE

Common ice maker problems

What’s Wrong With Your Ice Maker?

The ice maker problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
No ice at allIce maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board
Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.

Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board

Schedule a diagnosis
Slow ice or small, hollow cubesClogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser
Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.

Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser

Schedule a diagnosis
Leaking waterCracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level
Turn off the water supply valve and check the line behind or under the unit.

Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level

Schedule a diagnosis
Ice maker won’t stop or overflowsFailed bin sensor or shut-off arm, dirty optical sensors, control board fault
Check that the shut-off arm moves freely and the bin is seated correctly.

Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault

Schedule a diagnosis
See every ice maker symptom and cause

The complete ice maker repair guide

Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Ice Maker Leaking Water?

A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in Little Elm.

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Little Elm Ice Maker Repair FAQs

Yes. ALAS repairs ice makers for Little Elm homes and rental properties, including the Lakefront District, Sunset Pointe, Frisco Ranch, Valencia on the Lake, Union Park, Del Webb at Union Park, Spiritas Ranch and Royal Court.

We serve Little Elm ZIP code 75068 and the part of Little Elm in ZIP code 76227 along US 380, including Union Park. Enter your ZIP code on this page to confirm service at your address.

Not necessarily. First confirm the existing ice maker is producing at its normal rate: keep the freezer near 0°F, replace the water filter and make sure the shutoff arm is down. Many refrigerator ice makers produce only a few pounds a day. If output is well below what the manual lists, a weak inlet valve or failing ice maker module may be the cause.

Yes. Undercounter clear-ice and nugget machines in Sunset Pointe bars, game rooms and patio kitchens commonly develop slow production, leaks from a clogged drain or pump, and soft or cloudy ice from scale. These machines need descaling and sanitizing on a schedule. When booking, mention the make and model, plus whether water leaves through a gravity drain or is pushed out by a pump.

Probably not yet. In a new home, early ice often tastes off because the water line and filter are new and air or residue is still being flushed out. Discard the first few batches, run several glasses through the dispenser and confirm the filter is seated. If the taste lingers after that, clean the bin and check for open food in the freezer before booking.

Little Elm service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Little Elm

Little Elm Neighborhoods We Serve

ALAS provides ice maker repair across Little Elm, including the Lakefront District, Sunset Pointe, Frisco Ranch, Valencia on the Lake, Union Park, Del Webb at Union Park, Spiritas Ranch and Royal Court, covering ZIP code 75068 and the Little Elm portion of 76227 along US 380, including Union Park. Check your ZIP code to confirm service at your address.

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