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ALAS Appliance Service

Commercial Reach-In Refrigerator Repair in The Colony, TX

Reach-in, prep table or undercounter unit running warm, icing up or leaking? ALAS Appliance Repair repairs commercial reach-in refrigerators and freezers, sandwich and pizza prep tables, undercounter and bar refrigeration for restaurants, hotels and senior living communities across The Colony.

  • Serving all of The Colony
  • Written quote before work begins
  • After-hours emergency service
  • 12-month sealed-system warranty

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Book Reach-In Refrigerator Repair in The Colony

Reach-In Refrigerator Repair Needs in Restaurants and Kitchens in The Colony

In a busy kitchen, the reach-in closest to the fryer usually fails first. Units on the line in restaurants in The Colony, from Grandscape and the Cascades to smaller places on Main Street, breathe hot, grease-laden air all shift, and that grease binds with dust on the condenser coil. A coated coil makes the compressor run longer and lets the box warm during a rush. Brushing the coil on a schedule and keeping boxes and trash cans away from the intake prevents many calls.

Bars and entertainment venues add a different pattern. Undercounter and back-bar coolers at the dining and entertainment venues in Grandscape are opened constantly on busy nights and weekends, so door gaskets tear, hinges sag and doors stop sealing. Sandwich and pizza rails on a Grandscape line have to hold 41°F or lower per the FDA Food Code, and propping the lid open all through a Saturday shift lets the pans creep warmer. Before calling, check the set point, the gaskets and whether the coil is clean, and note what the unit is holding.

Common reach-in and prep table problems

What’s Wrong With Your Reach-In or Prep Table?

The reach-in refrigerator problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Running warm or not holding 41°FDirty or clogged condenser coil, failed condenser fan motor, failed evaporator fan, iced evaporator, worn door gaskets, low refrigerant from a leak, failing compressor or start relay
Check whether the condenser fan is spinning and the coil is clean. Leave the unit plugged in so the technician can see the fault.

Possible causes a technician checks: Dirty or clogged condenser coil, failed condenser fan motor, failed evaporator fan, iced evaporator, worn door gaskets, low refrigerant from a leak, failing compressor or start relay

Schedule a diagnosis
Prep table pans warm but the cabinet is coldLid left open, pans overfilled above the rail, failed rail or evaporator fan, blocked air channel, dirty condenser, low refrigerant
Keep the lid closed between orders and check that pans sit at the right depth in the rail.

Possible causes a technician checks: Lid left open, pans overfilled above the rail, failed rail or evaporator fan, blocked air channel, dirty condenser, low refrigerant

Schedule a diagnosis
Frost or ice building insideWorn or torn door gasket, door not closing, failed defrost heater, timer or controller, blocked airflow, low refrigerant
Run a dollar bill around the door seal. If it slides out easily, warm air is getting in.

Possible causes a technician checks: Worn or torn door gasket, door not closing, failed defrost heater, timer or controller, blocked airflow, low refrigerant

Schedule a diagnosis
Water leaking under or inside the unitClogged drain line, failed or overflowing condensate pan, cracked drain tube, failed condensate pan heater, iced evaporator melting
Check the drain pan under the unit and wipe up water for slip safety.

Possible causes a technician checks: Clogged drain line, failed or overflowing condensate pan, cracked drain tube, failed condensate pan heater, iced evaporator melting

Schedule a diagnosis
See every reach-in refrigerator symptom and cause

The complete reach-in refrigerator repair guide

Our main reach-in refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Reach-In or Prep Table Warming Up?

If the cabinet or the pans are climbing past 41°F, the FDA Food Code cold-holding limit, move product first. After-hours and emergency service is available at an additional charge in The Colony.

The Colony Reach-In Refrigerator Repair FAQs

Yes. ALAS repairs reach-in refrigerators and prep tables for The Colony restaurants, cafes, senior living communities and other businesses, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters.

We serve The Colony ZIP code 75056, across the whole city. Enter your ZIP code on this page to confirm service at your address.

Start with the condenser coil, which clogs quickly near fryers, and the gaskets on the lids and doors. Keep the lid closed between orders and do not overfill pans above the rail. If the unit still drifts above 41°F with a clean coil and good seals, a weak fan or a refrigeration problem is likely, and a technician should check it.

Yes. We serve cafes, coffee shops and restaurants along Main Street (FM 423), from SH 121 north past South Colony and North Colony Boulevard. Smaller kitchens there may depend on one or two reach-ins for most cold storage, so let us know if a unit holds critical product, along with its brand, model and what it is doing.

Yes. We serve businesses at The Colony Crossing on SH 121 near Plano Parkway and Paige Road, along with the rest of the SH 121 corridor. Retail centers like this can include food service counters, break rooms and grab-and-go coolers. Tell us the suite number and the entrance a technician should use when you book.

The Colony service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in The Colony

The Colony Neighborhoods We Serve

ALAS provides reach-in refrigerator repair across The Colony, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters, covering ZIP code 75056. Check your ZIP code to confirm service at your address.