Samsung Washer Error Code dE / dC / dL / LO: What It Means and How to Fix It
Seeing dE / dC / dL / LO on your Samsung washer? Here is what Samsung says it means, the checks you can safely do yourself, and when to call a technician.
What Does Samsung dE / dC / dL / LO Mean?
A dE, dC, dL or LO code means your Samsung washer doesn’t sense that the door is closed and locked. Samsung also notes that using Child Lock while there is water in the tub can trigger it.
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Common Signs With dE / dC / dL / LO
You may notice one or more of these along with dE / dC / dL / LO.
What Causes Samsung dE / dC / dL / LO?
These are the causes Samsung lists and the parts a technician checks.
How to Fix Samsung dE / dC / dL / LO
Try these steps in order. Unplug the appliance or switch off the breaker before reaching inside or removing panels.
Close the door fully
Make sure no clothing is caught in the door or gasket, then close the door firmly.
Inspect the latch
Check that the door latch or hook isn’t bent, cracked or broken.
Check Child Lock
If Child Lock is on and there is water in the tub, turn it off as your manual describes.
Reset and retry
Unplug the washer for 2 to 3 minutes, restore power and restart the cycle.
When to Call a Technician
Schedule a repair if:
- The code continues with the door fully closed
- The latch or door hook is damaged
- The door won’t unlock to remove laundry
- The lock clicks but never locks
Related Samsung Repair Pages
Samsung appliance repairMore help for your Samsung appliance:
Washer repairSamsung Washer 4C / 4E / nFSamsung Washer 5C / 5E / ndWritten estimate first
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Samsung Washer dE / dC / dL / LO FAQs
dE, dC, dL and LO are door codes. The washer can’t confirm the door is closed and locked, so it won’t start or continue.
Yes. Samsung notes that using Child Lock when there is water in the tub can trigger a door code.
Close the door firmly, then unplug the washer for 2 to 3 minutes, restore power and restart the cycle.
We recommend having a technician do it, since the lock is wired to the control system and a damaged latch often needs attention too.
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