Samsung Dryer Error Code hE / HC: What It Means and How to Fix It
Seeing hE / HC on your Samsung dryer? Here is what Samsung says it means, the checks you can safely do yourself, and when to call a technician.
What Does Samsung hE / HC Mean?
An hE or HC code means your Samsung dryer is running too hot. Samsung says the most common cause is a clogged lint screen or exhaust vent trapping heat, and on electric models it can also mean the heater isn’t getting enough power.
Written Estimate First
Nothing is repaired until you approve it
Based in Plano
Serving homes across Dallas–Fort Worth
Real Warranty
90 days, 6 months for members
Diagnostic Credited
Toward the repair if you go ahead
Evenings and Weekends
Mon–Sat 8–8, Sun 8–6
Common Signs With hE / HC
You may notice one or more of these along with hE / HC.
What Causes Samsung hE / HC?
These are the causes Samsung lists and the parts a technician checks.
How to Fix Samsung hE / HC
Try these steps in order. Unplug the appliance or switch off the breaker before reaching inside or removing panels.
Clean the lint screen
Remove and clean the lint screen. Wash it with warm water if lint film builds up.
Check the vent hose
Make sure the hose behind the dryer isn’t crushed, kinked or disconnected.
Clean the exhaust vent
Check the outside vent opens freely and clean lint from the duct. A full dryer vent cleaning clears most hE codes.
Check power on electric models
Samsung suggests having an electrician check the supplied voltage if an electric dryer keeps showing hE.
When to Call a Technician
Schedule a repair if:
- The code continues after cleaning the lint screen and vent
- The dryer smells hot or burnt
- The vent runs a long way or through the roof
- Breakers trip or voltage problems are suspected
Related Samsung Repair Pages
Samsung appliance repairMore help for your Samsung appliance:
Dryer repairDryer repair in PlanoWritten estimate first
Need Help With Samsung hE / HC?
ALAS technicians diagnose Samsung dryer problems, explain the cause and give you a written estimate before any repair.
- Diagnostic fee credited toward the repair
- 90-day warranty, 6 months for members
- Mon–Sat 8 AM–8 PM, Sun 8 AM–6 PM
Samsung Dryer hE / HC FAQs
hE and HC mean the dryer is overheating, most often because a clogged lint screen or vent is trapping heat.
No. Overheating from a clogged vent is a fire risk. Clean the lint screen and vent before using it again.
Yes. ALAS offers dryer vent cleaning, during a dryer repair visit or as a separate appointment.
A thermistor, high-limit thermostat, heater or voltage problem may be the cause, and a technician should test them.
ALAS Appliance Repair
Get Your Samsung Dryer Working Again
Written Estimate First- Diagnostic Credited
- Real Warranty
- Based in Plano